Zoom Integration – Powow AI

Use Powow Zoom integration to recall your Zoom meetings easily, focus on crucial meeting insights, and add notes to meetings to create dialogue. Quickly review daily meetings to focus on critical points using the sentiment and drill-down to gain context.

For most conference apps, the Powow agent has to join the call, record the meeting and then process it in the webapp. But with Zoom integration no need to spend time on the standard inviting procedure of the Powow agent to all the calls. You can submit meetings from recorded audio data in your Zoom Cloud reflected in the Powow webapp. This integration allows you to effortlessly automate the process of meeting submission or choose meetings to submit yourself. These options are available in integration settings.

Unlock the value of your completed zoom recordings, which allows analyzing old but important meetings through Powow. As this integration works with all audio records from Zoom Cloud, you can submit your past meetings too!

Prerequisite

Non-free Zoom Account (You need a personal PRO Zoom plan and above since Zoom only provides cloud for paid accounts).
A Powow account registered with the same e-mail (or aliased) as Zoom you are about to connect.
(Recommended) Pre-approval of the Powow app in the Zoom Marketplace. Note: If the app is not pre-approved, please contact your Zoom admin.

Connect Zoom to Powow

Activating Zoom Integration takes only a few minutes. Zoom integration is personalized for each Powow user account and is located in your Profile Settings. Follow the steps below to start accessing Zoom Cloud records in your Powow account:

Login to Powow
Click your avatar on the upper-right side. In the dropdown select Manage Profile
Choose the Integrations tab
Find Zoom Integration and click to proceed to settings
In settings, you will see the integration status. If you didn’t activate the Integration previously, the status will be Not Connected
Click the Connect key
You will be redirected to the Zoom authorization window. Enter your Zoom login credentials and click Sign In
For the next step, Zoom will ask you to authorize access for Powow to your Zoom account data. Please, read through and click Authorize to proceed
That’s it! After confirmation, you will be returned to Zoom Integration settings in the Powow webapp. All the meetings recorded in your Zoom Cloud will be displayed in settings

If you meet any difficulties during the connection process, please, read the troubleshooting tips below.

If you are not using Teams or Zoom integration: Powow requires dial-in information in the invite to attend the meeting with you - otherwise, we won’t be able to connect and record the call.

Aliases

If you want to connect Zoom with an email other than what you registered in Powow, you will need to set up an email alias.

Click your avatar on the upper-right side of the window. In the dropdown select Manage Profile
Scroll down to Access section and choose Email Aliases
Click Add and insert the e-mail address that you are using for Zoom account

Once you have done these steps and connected Zoom integration (doesn’t matter in which order), you can record meetings in Zoom and do not worry about inviting Powow.

How to use Zoom integration

No need to spend time inviting the Powow agent to your meetings; meetings can be submitted from recorded audio that is stored in your Zoom Cloud and mirrors in the Powow webapp. With audio records, Powow also gets the list of attendees of your meeting, and if they happen to be Powow users, they will automatically get access to the submitted meeting.

Using Zoom in Powow takes no effort. Automate the process of meeting submission or control the process by choosing which meetings to submit yourself. Both options are available in settings.

Follow the steps below to convert manually your cloud records to analyzed meetings:

Login to Powow
Click your avatar on the upper-right side. In the dropdown select Manage Profile
Choose the Integrations tab
Click Zoom to proceed to settings
Choose the audio record from the list and click Submit (turquoise key next to every record)
That’s it! It will take some time for Powow to transcribe and analyze your meeting. Check out the Powow notification center for updates

With auto-submit, you don’t have to come back to Zoom settings every time you record a new meeting. Once the auto-submit is enabled, all the further meetings will submit to Powow automatically.

Login to Powow
Click your avatar on the upper-right side. In the dropdown select Manage Profile
Choose the Integrations Tab
Find Zoom integration and open it to see settings
In settings, find the Auto-Submit toggle
Enable the auto-submit by switching on the toggle

Once the auto-submit is enabled, all the new meetings will be submitted to the webapp without your control. This means that all the meeting attendees who are also Powow users will get view access to the submitted meetings (if they are members of the workgroup your meetings are submitted to). If you wish to control the process, disable the auto-submit and approve meetings manually.

Submitted meetings

Once the meeting is submitted to the webapp, it will appear in the Powow calendar, and you will get the status of the meeting Owner. Meeting attendees in Zoom that are also the Powow users will be able to view the meeting in their calendars, too, if they are the members of the Workgroup the meeting is submitted to.

As the meeting owner, you will be able to archive and delete meetings at any time for your concern. Note that deleting the meeting from Powow calendar will not delete the audio record of the meeting from Zoom cloud.

You can also access the submitted meeting from the list in Zoom integration settings. Once the meeting is submitted, the meeting title becomes a link to the meeting. Also, you will see the status change from turquoise “Submit” to the grey “Submitted,” as shown on the screenshot below.

Disconnect Zoom

If you wish to no longer sync Zoom records with Powow, you can disconnect it any time. After disconnecting, all the records in the list shown before will disappear, though the submitted meetings will remain in the Powow webapp unless you archive them.

You can also revert the status back to connected by completing the steps above one more time.

There are two ways to disconnect Powow and Zoom:

Option 1 - To disconnect Zoom from the Powow webapp

Login to Powow
Click your avatar on the upper-right side. In the dropdown select Manage Profile
Go to the Integrations tab and choose Zoom
Click to dive into Zoom Integration Settings
Check if integration has a status Connected
Click Disconnect (red key)
Confirm your action in a pop-up window

Option 2 - Uninstall Powow app in Zoom

Login to your Zoom account and proceed to Zoom App Marketplace
Search for the Powow app. Or use this link to find it
Click Powow app to open
In the Manage tab, find the key Uninstall and click it to proceed

Tips for successful integration

If anything went wrong, these are tips for handling the issues.

This integration gives Powow access to your recorded meetings in Zoom cloud. Please, make sure to switch on the recording during the conference.
Make sure a Zoom account that you link to Powow is registered or aliased under the same e-mail in Powow.
Make sure you accept permission for Powow to access Zoom data. If you Decline permissions, webapp won’t be able to submit your audio records. To accept, click Authorize during connection.
The user should not close the browser tab before the connection process is finished. If this happens, we recommend running the process one more time from the beginning.
If after the meeting you can’t find records in Powow, probably the meeting wasn't recorded, or the user has no permission to the recording on the Zoom side. Please, check if the record is on during the meeting in Zoom. Make sure you record your Zoom meeting using the same account as associated with Powow Zoom Integration.
In Powow, you will see only recordings organized by you (you are the host).
If you can’t find the auto-submit toggle, probably your integration is disconnected. Check the status and connect Zoom to Powow to be able to submit your meetings.